Shipping methods:

Special care is taken to protect fragile objects, like glass panels or LCD displays. Boxes are amply sized and your items are well-protected. We try to use recycled boxes as much as possible, to help protect the environment. When payment is received before 17:00 (or 16:00 for DHL), you will receive it the following day at your address.

Transport fees vary according to total weight, size, carrier and destination country. We offer several shipping options:

 

 

POST.NL - BRIEF (ENVELOPE)
  • Price starts at 1.32€ + BTW.
  • Maximum weight: 2Kg. Only for items thinner than 32mm.
  • No track and trace service, we are not responsible for any problem originated by this shipping method.

 

POST.NL - BRIEVENBUSPAKJE (ENVELOPE)
  • Only available in The Netherlands.
  • Price: 4.29€ + VAT
  • Maximum weight: 2Kg. Only for items thinner than 32mm.
  • With Track & Trace code.

 

POST.NL - PAKKET (PARCEL)
  • Price: 6.34€ + VAT
  • With Track & Trace code.
  • Extra options, only for Netherlands:
  • Pick up at PostNL point: +0,00€
  • Pick up at PotNL point, morning: +1,70€
  • Morning delivery + Recipient only: +12,50€
  • Evening delivery + Recipient only: +1,55€
  • Sign required: +0,45€
  • Deliver to recipient only: +0,40€
  • Signed + Recipient only: +0,55€

 

DHL - PAKKET (PARCEL)
  • Price: 5.24€ + VAT
  • With Track & Trace code.

 

DPD HOME - PAKKET (PARCEL)
  • Only available in Belgium and Germany.
  • Price from: 7.50€ + VAT
  • With Track & Trace code.

 

DPD PICKUP POINT - PAKKET (PARCEL)
  • Delivered to the closest DPD Pickup Point to your address.
  • Only available in: Belgium, Germany, Luxembourg and Austria.
  • Price from: 6.50€ + VAT.
  • With Track & Trace code.

 

Local pick-up:

- You can collect your order in person in our location in Rotterdam. Click here or in the contact tab to see our location.

- For picking up your order in person, we work by appointment only. Contact us to arrange it.

 

Returns:

- In case of an error in our side, we will pay for the return shipping costs as well as the costs of the new shipping.

- We do not normally accept returns of items if the customer ordered the wrong component; contact us before ordering if you are not 100% of what you need to order, or if you have any kind of question.

- In the rare case that we accept a return, you will have to pay for the return shipping costs, as well as a re-stocking fee of 5-20% of the component price. Original shipping cost is not refundable

- In the case of a return, please contact us in advance and we will give you the instructions to send us back the components.

 

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