Shipping methods:
Special care is taken to protect fragile objects, like glass panels or LCD displays. Boxes are amply sized and your items are well-protected. We try to use recycled boxes as much as possible, to help protect the environment. When payment is received before 17:00 (or 16:00 for DHL), you will receive it the following day at your address.
Transport fees vary according to total weight, size, carrier and destination country. We offer several shipping options:
POST.NL - BRIEF (ENVELOPE)
- Price starts at 1.32€ + BTW.
- Maximum weight: 2Kg. Only for items thinner than 32mm.
- No track and trace service, we are not responsible for any problem originated by this shipping method.
POST.NL - BRIEVENBUSPAKJE (ENVELOPE)
- Only available in The Netherlands.
- Price: 4.29€ + VAT
- Maximum weight: 2Kg. Only for items thinner than 32mm.
- With Track & Trace code.
POST.NL - PAKKET (PARCEL)
- Price: 6.34€ + VAT
- With Track & Trace code.
- Extra options, only for Netherlands:
- Pick up at PostNL point: +0,00€
- Pick up at PotNL point, morning: +1,70€
- Morning delivery + Recipient only: +12,50€
- Evening delivery + Recipient only: +1,55€
- Sign required: +0,45€
- Deliver to recipient only: +0,40€
- Signed + Recipient only: +0,55€
DHL - PAKKET (PARCEL)
- Price: 5.24€ + VAT
- With Track & Trace code.
DPD HOME - PAKKET (PARCEL)
- Only available in Belgium and Germany.
- Price from: 7.50€ + VAT
- With Track & Trace code.
DPD PICKUP POINT - PAKKET (PARCEL)
- Delivered to the closest DPD Pickup Point to your address.
- Only available in: Belgium, Germany, Luxembourg and Austria.
- Price from: 6.50€ + VAT.
- With Track & Trace code.
Local pick-up:
- You can collect your order in person in our location in Rotterdam. Click here or in the contact tab to see our location.
- For picking up your order in person, we work by appointment only. Contact us to arrange it.
Returns:
- In case of an error in our side, we will pay for the return shipping costs as well as the costs of the new shipping.
- We do not normally accept returns of items if the customer ordered the wrong component; contact us before ordering if you are not 100% of what you need to order, or if you have any kind of question.
- In the rare case that we accept a return, you will have to pay for the return shipping costs, as well as a re-stocking fee of 5-20% of the component price. Original shipping cost is not refundable
- In the case of a return, please contact us in advance and we will give you the instructions to send us back the components.